You know what an even better take is? “We hear you, we’ll take your feedback” or just as good, say nothing at all.
Arguing that you are smarter or wiser than your users / customers is paradoxical. You are by definition not smart if you attempt to do this.
Great that ASUS is helping handheld PC gaming advance but from a consumer perspective, I cannot in good conscience recommend anyone buying ASUS products.
Their customer service is legendary for being abysmal and for something like the Ally you need good support.