The issue is that those previous promises were for a very short support window, and Google has a terrible track record for any sort of long term support.
The issue is that those previous promises were for a very short support window
Not really. The previous phones already had a way longer support window than almost any other Android phones on the market, which mostly only get a year or so of updates. It's a defining feature of pixel phones.
Compared to almost all other android phone marker it's decent and https://endoflife.date/pixel starting with the pixel 6 gen they got 5 years now 7 with the pixel 8
Google has a great track record at fulfilling its promises of support, but a terrible track record of giving un-promised support. So when they promise support, that should go into the "good track record" column.
Google has so far kept their software update promises for Pixel phones with no issues.
The issue is that those previous promises were for a very short support window, and Google has a terrible track record for any sort of long term support.
Google supports Pixel? Sure.
Google supports anything for 7 years? Doubtful.
Not really. The previous phones already had a way longer support window than almost any other Android phones on the market, which mostly only get a year or so of updates. It's a defining feature of pixel phones.
What's the actual number? We can't really compare "7 years" and "way longer".
Pixel 4a just fell out of support, that's roughly 3 years. Not so great.
Compared to almost all other android phone marker it's decent and https://endoflife.date/pixel starting with the pixel 6 gen they got 5 years now 7 with the pixel 8
If you have to compare it with terrible to look OK, it’s a tacit admission Android support windows are next to terrible.
Wow, that's less than my Galaxy S8. It was getting updates from 2017 to 2022.
Previous pixel phones got between 3 and 4 years of updates.
Pixel 6 series and 7 have 5 years and now 7 with the 8 series
Google has a great track record at fulfilling its promises of support, but a terrible track record of giving un-promised support. So when they promise support, that should go into the "good track record" column.