Summary: A major brick-and-mortar store sold an Apple Gift Card that Apple seemingly took offence to, and locked out my entire Apple ID, effectively bricking my devices and my iCloud Account, Apple Developer ID, and everything associated with it, and I have no recourse. Can you help? Email paris AT paris.id.au (and read on for the details). ❤️
Here’s how Apple “Permanently” locked my Apple ID.
I am writing this as a desperate measure.
My first move would be emailing Tim himself. It will almost certainly get some attention from his executive team. Be kind and make a clear ask for what you’re wanting.
If that doesn’t work, I’d go to the media.
They show chat screenshots but don’t mention whether they even called them.
I’ve dealt with Apple support before—mostly, they’re good—but the one time I had a real problem I spoke to people on the phone and got it escalated. It’s much easier to express frustration and anger and make demands when you’re talking to someone. Chat and email are easy for people to ignore and they’re less likely to empathize with you.
I always call and talk to someone—calmly, at first—when it’s important.